We rank ten AI agent tools for DACH customer service in 2026 by how many requests they actually resolve on their own, not just answer, and which use case each one fits best.

When integrating chatbots into a company, complying with the General Data Protection Regulation (GDPR) is crucial. There are various ways to use chatbots in a GDPR-compliant way. In this post, you'll learn why AI chatbots are booming and what you need to consider under data protection law to make the most of all the benefits.

When does a voice bot really pay off alongside your existing chatbot? This article compares both technologies, provides a threshold formula for phone automation and shows how text and voice channels can be served from one shared knowledge base — including GDPR and EU AI Act requirements for 2026.