Success stories that speak for themselves
Our customers achieve great things with melibo – from automatically answering requests to product advice from AI agents.
Fitness meets AI: how FITSEVENELEVEN unlocks new member growth
What many don't expect: gyms have highly repetitive service processes too. The collaboration between FITSEVENELEVEN and melibo shows exactly that. Instead of shipping status and returns, the focus here is on cancellations, contract questions, payment issues, club information and new memberships – which can be automated with the Magicline integration. The logic is the same, though: recurring requests, high expectations and the need to answer quickly, correctly and at scale.
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How Deuba saves over €5,000 a month in customer service with melibo
More efficiency, less effort: with the melibo AI agent, Deuba handles 40% fewer support tickets and saves over €5,000 a month. The smart AI agent works seamlessly in the GREYHOUND helpdesk and the service portal chat – for faster answers and happy customers.
Even more customer success
When Q4 hits: Lilienthal cuts response time by 70% with melibo & 4SELLERS
FC Augsburg relies on an external and internal AI chatbot: instant answers via Salesforce integration
Buddy & Selly: success with chatbot and ticket automation
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Goodbye parcel chaos: how melibo x claim.me fully automates parcel claiming at babyartikel.de
Peak season: FC-Moto saves 65% of support tickets with smart automation
Fahrrad XXL switches from Zendesk to melibo and optimizes customer service ahead of peak season
Linda Wolf
Junior Project Manager, parfumdreams
Marcus Böse
Director CRM & Digital,
1.FC Kaiserslautern
Britta Steinberg
Head of Customer Care, babyartikel.de
Björn Utecht
Digital Operations Manager,
Bike Components
Hendrik K.
Online Marketing Manager, travelite
Tim L.
Head of Customer Service, Unitedprint
