As a software-as-a-service provider, we charge a fixed monthly fee plus a one-time setup fee. We offer different packages for different company sizes and requirements. Included in every package: personal support, AI agent setup by melibo experts, continuous development of the AI agent, unlimited content and ongoing training. Request your pricing here.

There are no additional costs. We guarantee to keep the terms agreed at the start for the entire contract term and any renewals. That way our customers can plan fixed budgets and aren't billed variably – e.g. for every chat between a user and the chatbot. Request your pricing here.

Since our Customer Service Automation Platform includes many features, we offer individual pricing packages. You decide which features you need, and we put together a package tailored to you. Feel free to request your individual price. Request your pricing here.

To make getting started as risk-free as possible and give you confidence that our AI agent really delivers, we offer a special AI agent guarantee during the first months of our collaboration. It lets you test the benefits of our system and measure its value directly in your company.

At melibo, we go a step further than automating chat requests on your website. We offer a complete solution for automating all your written communication channels – from support tickets and emails to contact form replies. That means we can efficiently handle most of the written requests your company receives. This versatility contributes significantly to your ROI.

As a full-service provider, melibo does most of the work for you. We handle the migration, AI agent setup and technical connections, and support ongoing development. Our customers benefit from our experience from over 170 projects, so you can stay focused on your day-to-day business. You and your team can expect around 64 hours spread across the year and on demand – that's 8 working days of 8 hours. That's what our successful customers have invested. This covers handing over your content, joining a training session, weekly calls with us, helping train the AI agent after go-live and providing a technical contact for the integration.

Thanks to our experience, new technologies and templates, our average ramp-up time is 30 business days. This figure is based on over 170 successful customer projects. Ramp-up time is the time from contract signature to go-live of the AI agent on your website, messenger or app. Thanks to technological change, AI agents can be built much faster and with fewer resources.

We currently support over 150 enterprise customers who use melibo profitably in their customer service. If needed, we can also connect you with our customers by phone to share experiences. On OMR Reviews, we also have 60+ customer reviews with an average rating of 4.9 stars – often thanks to our personal support.