Erreiche mehr, mit der Integration von 4Sellers und melibo

What is 4SELLERS?

4SELLERS is a modular ERP and e-commerce solution tailored to the needs of ambitious online merchants. The system combines ERP, e-commerce, logistics, payment and marketplace connections in one platform – so you manage inventory, orders, warehouse processes and payment processing centrally and efficiently.

4SELLERS is not a "standard ERP" but is designed for merchants who want much more: deep automation, multichannel sales without silos and scalable processes. 4SELLERS is based on Sage 100 technology – meaning it uses proven business functionality extended with e-commerce-specific features.

Thanks to its modular structure and extensive interfaces, 4SELLERS connects flexibly to other systems – including store systems, CRM solutions and AI tools like melibo. This turns your ERP system into an even stronger backbone for your digital business.

What does connecting melibo and 4SELLERS do for you?

The integration of melibo with 4SELLERS connects your ERP system with smart automation through our AI agents. Recurring customer requests, especially about order status, are recognized, answered and (optionally) executed as an action in the system automatically.

Thanks to the 4SELLERS interfaces, melibo can access order data in real time – e.g. order status, shipping information and payment details.

• With Response Assist, context-aware answers are generated that instantly inform your customers about the status of their order.
• With Action Assist, actions can be triggered directly in 4SELLERS – e.g. a status query or an update on shipping information, without any manual intervention.

Your customers benefit from fast, precise answers while your support team is significantly relieved. The integration is easy to configure, fully GDPR-compliant and enables seamless interplay between melibo and 4SELLERS.

With melibo x 4SELLERS, you connect your store and ERP system with smart AI automation – for a faster service experience, less effort and more efficient customer service workflows.

What do I need for an integration with 4SELLERS?

To connect 4SELLERS to melibo, a registration is required first. After signing up, three details are needed: the application name, the application token and the application URL.

The application name is a freely chosen identifier for the integration. The application token acts as a secure authentication key, while the application URL defines the address used for communication between 4SELLERS and melibo.

Our AI experts are happy to support you with the integration – so that melibo and 4SELLERS work together perfectly in no time.