Erreiche mehr, mit der Integration von Microsoft Dynamics 365 und melibo

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a modular cloud platform that integrates CRM and ERP functions. It combines solutions for sales, customer service, finance, commerce and operations and lets companies connect processes across different business areas.
With Dynamics 365, you can manage orders, customer relationships, inventory and financial processes centrally and extend them flexibly – ideal for companies driving digital transformation.

What does connecting melibo and Dynamics 365 do for you?

With the melibo x Microsoft Dynamics 365 integration, you bring smart automation into your ERP system. Our AI agents take over tasks around order status:

• Response Assist automatically generates suitable answers such as "Your order status is: shipped" or "Your order is being processed".
• Action Assist retrieves the current order status directly via the Dynamics 365 API and passes it on to your customers – without any manual steps.

Your customers get reliable information instantly, while your support team is relieved and can focus on more complex matters. The integration is easy to configure, fully GDPR-compliant and ensures that melibo and Dynamics 365 work together seamlessly.

With melibo x Microsoft Dynamics 365, you bring AI automation straight into your ERP – for faster service, less effort and maximum efficiency.

What do I need for an integration with Microsoft Dynamics 365?

Our AI experts are happy to support you with the setup – so that melibo and Dynamics 365 work together quickly and reliably.