weclapp is cloud ERP software that supports companies with CRM, inventory management and project management.
What is weclapp?
weclapp is a cloud-based ERP and CRM platform aimed especially at small and mid-sized companies. All key business processes – from inventory and order management to accounting and CRM – can be combined in one solution.
Its modular design lets you add features as needed. This makes weclapp easy to integrate with other tools – such as store systems, marketplaces or AI solutions like melibo. weclapp also supports automating processes such as e-invoicing (e.g. ZUGFeRD or XRechnung) and optimizes order, inventory and payment workflows.
What does connecting melibo and weclapp do for you?
With the melibo-weclapp integration, you connect your ERP system with smart automation through our AI agents. Common customer requests – about orders, invoices or cancellations – can be recognized, answered or even executed in the system automatically.
- Response Assist generates dynamic answers, e.g. about the current order status or canceling an order.
- Action Assist triggers the right actions directly in weclapp, such as a cancellation or generating an invoice link.
Your customers get precise answers instantly, and your support team is relieved. The integration is easy to set up, fully GDPR-compliant and makes sure melibo and weclapp work together optimally.
With melibo x weclapp, you bring AI automation straight into your ERP system – for faster service, less effort and more efficient customer service workflows.
What do I need for an integration with weclapp?
To connect weclapp to melibo, you need the login details for your weclapp account. Then all you have to do is enter your weclapp URL and a valid API token for integrations and interfaces.
Our AI experts are happy to support you with the integration – so that melibo and weclapp work together perfectly in no time.
With our AI agents, you can easily automate requests about order and shipping status. The agent pulls data directly from your connected system and gives your customers the current status at any time – in the chatbot or by email. It also creates smart reply suggestions for your support team that only need confirming. That saves time, cuts effort and boosts customer satisfaction.
With our AI agents, your customers can cancel orders directly – automatically and without waiting. The agent accesses your connected system, checks the cancellation conditions and confirms the cancellation right away via chatbot or email. 👉 Alternatively, it suggests the cancellation in the helpdesk via Action Assist, which your support agent can trigger with one click.
Let your customers request their invoice link themselves at any time. The AI agent pulls the data directly from your system and provides the correct link automatically – fast, secure and hassle-free.
Success stories from customers using this integration
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Your automation potential
In the meeting, we show you which use cases our AI agents can automate for you and how they fit your existing tech stack.