We take data privacy seriously
Protecting customer data and privacy is extremely important to us. Careful and appropriate handling of sensitive data plays a major role in our chatbot projects.
Years of data privacy experience
We've completed numerous projects in which data protection and privacy always came first. Our government projects in particular taught us a lot about data protection, and we've always met the strict legal requirements.
We build GDPR-compliant chatbots
Thanks to our many years of experience and trusted expertise in data protection, we can ensure GDPR-compliant use of AI chatbots.
Privacy notice
A privacy notice can be shown at the start of the conversation with your chatbot. We provide the template.
Data deletion
You decide how long we keep your customers' personal data.
Secure encryption
All data and communication content is transmitted over an encrypted connection. The same applies to data transfer, which only takes place via SSL encryption.
Role & permission system
You can assign individual roles and permissions to users of the melibo platform. That clearly defines who can access which content, protecting sensitive data.
“As a trained data protection expert, I always make sure at melibo that all projects and chatbots meet GDPR requirements. Protecting our customers' data is our top priority.”
Request our DPA now
We offer a data processing agreement (DPA) in line with Art. 28 GDPR. Fill out the contact form below and we'll send you the DPA by email.
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made in Germany
Thanks to our many years of experience and trusted expertise in data protection, we can ensure GDPR-compliant use of AI chatbots.
ISO certificates
For a secure information security concept, we work with partners certified to ISO 9001 and ISO 27001.
Hosting
Our servers and stored data are hosted in Frankfurt am Main. The same goes for our offices, both located in Germany.
Backups
We run regular backups to make sure your data is safe. So you can always count on us!
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