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Calculate how much you can save with melibo

Customer requests per year

The number of support tickets per year can vary widely depending on company size and product complexity. However, it should be at least 20,000.
The average cost per ticket in the DACH region is around €2.50 to €5.00.

Further assumptions

The average handling time is around 4 to 6 minutes.
We assume we can automate at least 50% of tickets after 6 months.
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Ø expected cost savings
1.376.000€
Ø automated tickets
896.000
Ø FTEs saved
1.8
Ø expected ROI
3.2
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Jakob and Felix from the melibo team

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