ParcelPanel is a specialized shipment tracking platform for e-commerce that bundles shipping data from various carriers in one interface.
What is ParcelPanel?
ParcelPanel is a specialized shipment tracking platform for e-commerce that bundles shipping data from various carriers in one interface.
The solution is aimed especially at online stores that use several carriers at once and want to offer their customers a central, branded tracking experience.
With real-time tracking, custom notifications and deep integrations with store systems such as Shopify or WooCommerce, ParcelPanel greatly simplifies shipping communication.
What does connecting melibo and ParcelPanel do for you?
With the melibo x ParcelPanel integration, you bring shipping information straight into your customer service.
melibo retrieves your shipments' tracking link via the ParcelPanel API and automatically provides it to your customers via chat or email.
Customers can check their parcel status at any time, while your support team focuses on more demanding matters.
What do I need for an integration with ParcelPanel?
To connect melibo to ParcelPanel you need a ParcelPanel account. There you generate a new API key and enter it in melibo.
Our AI experts are happy to support you with the integration – so that melibo and ParcelPanel work together optimally in no time.
Your customers want to know where their order is? The AI agent retrieves the tracking link directly from your system and provides it right away in chat or by email.
Success stories from customers using this integration
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