Erreiche mehr, mit der Integration von Swiss Post und melibo

What is Swiss Post?

Swiss Post is Switzerland's leading logistics and shipping provider and has stood for reliability, quality and precision for decades.
With a comprehensive network for national and international shipments, Swiss Post offers efficient shipping, delivery and returns solutions for companies of all sizes.

Through digital services, real-time tracking and modern API interfaces, Swiss Post provides full transparency along the entire supply chain – from drop-off to delivery.

What does connecting melibo and Swiss Post do for you?

With the melibo x Swiss Post integration, your shipping service automatically gets smarter.
Our melibo AI agents access Swiss Post's tracking data directly, read the tracking link and automatically pass it to your customers in chat or by email.

When a request like "Where is my parcel?" or "When will my delivery arrive?" comes in, the melibo AI agent recognizes the intent immediately, retrieves the current shipping status and delivers the right tracking link – in real time and without manual intervention.

What do I need for an integration with Swiss Post?

To connect melibo to Swiss Post, you need access to the Developer Portal and the API available there. There you can define the required scopes and get your client credentials.

Our AI experts are happy to support you with the integration – so that melibo and Swiss Post work together optimally in no time.