DPD is an international parcel service with flexible delivery options and B2B services.
What is DPD?
DPD is one of Europe's leading parcel services and stands out for reliable delivery times, flexible delivery options and precise tracking technology.
The company transports millions of shipments every day and offers maximum transparency for customers and merchants through its live tracking system.
Via its API, DPD provides access to real-time tracking data, status updates and delivery information – ideal for modern, digital shipping communication.
What does connecting melibo and DPD do for you?
The melibo x DPD integration automates the flow of information around your parcels.
melibo recognizes when customers ask about shipping status, retrieves the current shipment status via the DPD API and automatically delivers the right tracking link – directly in chat or by email.
Questions like "Where is my parcel?" are answered in seconds – without manually checking or querying the logistics system.
What do I need for an integration with DPD?
To connect melibo to DPD you need to fill out the DPD sFTP form and send it to your DPD account manager or DPD B2B support.
Our AI experts are happy to support you with the integration – so that melibo and DPD work together optimally in no time.
Your customers want to know where their order is? The AI agent retrieves the tracking link directly from your system and provides it right away in chat or by email.
Success stories from customers using this integration
Get started with your integrations today
Book a call and share your tech stack
Book an individual strategy call with our experts and tell us about your tech stack.
Meeting preparation
Ahead of the call, we analyze your tech stack and the use cases we can automate in your customer service.
Your automation potential
In the meeting, we show you which use cases our AI agents can automate for you and how they fit your existing tech stack.