Erreiche mehr, mit der Integration von claim.me und melibo

What is ClaimMe?

ClaimMe is specialized complaints and returns software that helps merchants manage returns and damage cases efficiently.
The platform digitizes the entire process from reporting and documentation to resolution, bringing transparency and speed to customer service.

Customers can file complaints online, upload images, select reasons and track status updates in real time.
Companies benefit from clearly structured processes, automated workflows and less manual effort for the service team.

Thanks to integrations with store systems, CRM tools and e-commerce platforms, ClaimMe fits seamlessly into existing system landscapes – and becomes even smarter with melibo.

What does connecting melibo and ClaimMe do for you?

The melibo x ClaimMe integration brings your complaints processes into the chat.
melibo automatically recognizes when customers want to file a complaint or return and starts the process right in the conversation.

The melibo AI agent asks targeted questions – e.g. about the product, the reason for the complaint or the condition of the goods – and then automatically passes the data to ClaimMe.
This starts the complaints process without forms or waiting times, while your support team is relieved.

What do I need for an integration with ClaimMe?

Our AI experts are happy to support you with the integration – so that melibo and ClaimMe work together optimally in no time.