BüroWARE is flexible ERP and inventory management software developed especially for retail, manufacturing and service companies.
What is BüroWARE?
BüroWARE is an established ERP system from SoftENGINE GmbH that helps companies manage their business processes centrally. Whether inventory management, order processing, financial accounting or CRM – BüroWARE combines all key functions in one flexible solution.
The system can be tailored to different industries and company sizes and stands out for its scalability and wide range of interfaces. Via open APIs, BüroWARE connects easily to store systems, marketplaces or AI solutions like melibo to make customer service workflows even more efficient.
What does connecting melibo and BüroWARE do for you?
With the melibo x BüroWARE integration, you link your ERP system with smart automation through our AI agents. Recurring customer requests are recognized, processed and answered automatically – without manual intervention.
- Response Assist creates dynamic answers, e.g. about the current order status or providing an invoice.
- Action Assist runs the right actions directly in BüroWARE in the background – such as retrieving the order status or providing the matching invoice.
Your customers get precise information instantly, while your support team is relieved and can focus on more complex matters. The integration is easy to set up, fully GDPR-compliant and makes sure melibo and BüroWARE work together smoothly.
With melibo x BüroWARE, you bring AI automation straight into your ERP system – for faster service, less effort and more efficient customer service processes.
What do I need for an integration with BüroWARE?
Our AI experts are happy to support you with the integration – so that melibo and BüroWARE work together perfectly in no time.
With our AI agents, you can easily automate requests about order and shipping status. The agent pulls data directly from your connected system and gives your customers the current status at any time – in the chatbot or by email. It also creates smart reply suggestions for your support team that only need confirming. That saves time, cuts effort and boosts customer satisfaction.
With the AI agent, you give your customers their invoice digitally right away. It retrieves the documents directly from your connected system and sends them via chatbot or email – no manual work needed.
Success stories from customers using this integration
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Book a call and share your tech stack
Book an individual strategy call with our experts and tell us about your tech stack.
Meeting preparation
Ahead of the call, we analyze your tech stack and the use cases we can automate in your customer service.
Your automation potential
In the meeting, we show you which use cases our AI agents can automate for you and how they fit your existing tech stack.