Call Center World 2026
Of course we can't miss the international congress and trade show for innovative customer dialogue. With our tech solutions, your customers can reach you around the clock. Stop by and see how to engage in customer dialogue with ticket automation and next-generation chatbots.
melibo at CCW 2026 – experience AI agents that rethink customer service
From February 24 to 26, 2026, melibo is exhibiting at CCW – the international congress and trade show for innovative customer dialogue in Berlin. We're bringing our advanced AI agents, which show how modern customer service works today – smart, efficient and scalable.
Why it's worth visiting melibo
Customer service demands keep rising. Our AI agents offer exactly the right answers:
- Automation of recurring customer requests
- Reduced ticket volume in support
- Personalized answers in real time
- Relief for service teams while boosting efficiency
Our solutions are for companies that want to future-proof their customer experience – in contact centers, e-commerce, tech or customer communication.
What to expect from us
- Personal exchange with the melibo team
- Detailed insights into how our AI solutions work
- Inspiring conversations about current customer service challenges
Book a meeting now
Berlin becomes the center of digital customer dialogue – be there!
Book your meeting with melibo at CCW 2026 now and see how our AI agents can improve your customer service for good.
Who you'll meet at the event:
Felix Stelzer
Felix knows the AI market and automation inside out.
Visionary at the intersection of AI and customer service
Felix spots early which technologies will change the service market. He thinks in systems, not trends – and builds solutions that scale long-term instead of shining short-term.
Technical mind with product DNA
With an IT background, he turns complex AI and automation concepts into robust, user-centric products. His focus: building technology that solves real problems and works reliably in practice.
Passionate cyclist
When Felix isn't working on AI architectures or product strategy, you'll usually find him on two wheels. Long rides, steep climbs, new routes – for him, cycling is the perfect way to clear his head and come up with new ideas.
