About the author
Felix Stelzer
Felix knows the AI market and automation inside out.
Visionary at the intersection of AI and customer service
Felix spots early which technologies will change the service market. He thinks in systems, not trends – and builds solutions that scale long-term instead of shining short-term.
Technical mind with product DNA
With an IT background, he turns complex AI and automation concepts into robust, user-centric products. His focus: building technology that solves real problems and works reliably in practice.
Passionate cyclist
When Felix isn't working on AI architectures or product strategy, you'll usually find him on two wheels. Long rides, steep climbs, new routes – for him, cycling is the perfect way to clear his head and come up with new ideas.

Blog
Glossary

.avif)


.avif)
.avif)
