Erreiche mehr, mit der Integration von Teams und melibo

What is Microsoft Teams?

Microsoft Teams is one of the world's leading communication and collaboration tools and a core part of the Microsoft 365 platform.
Teams combines chat, video calls, file storage, calendar and app integrations in a single interface – making it the digital hub for teamwork in companies of all sizes.

Besides internal collaboration, Teams is increasingly used for customer contact – for example through service or support channels. But this is often where a lot of manual effort arises: recurring requests, scheduling or status queries take time.

What does connecting melibo and Microsoft Teams do for you?

With the melibo x Microsoft Teams integration, you turn your chat into a smart communication channel – right inside your familiar Teams environment.
melibo can be added to Microsoft Teams as an AI chatbot and independently handles conversations with customers, partners or employees there.

Your melibo AI agents automatically answer frequently asked questions, provide information from internal knowledge sources and route more complex topics to the right people.
The integration turns Teams into the central place where human and artificial intelligence work together seamlessly.

What do I need for an integration with Microsoft Teams?

Our AI experts are happy to support you with the integration – so that melibo and Teams work together optimally in no time.