Erreiche mehr, mit der Integration von Pimcore und melibo

What is Pimcore?

Pimcore is a powerful digital experience platform (DXP) that combines product data, content, commerce and customer experiences in one central system.
Companies use Pimcore to bundle product information (PIM), digital assets (DAM), e-commerce functionality and customer data management in one place and create high-quality digital experiences.

Thanks to its flexible, API-first architecture and open-source philosophy, Pimcore is especially attractive for companies that need complex data structures, multi-store setups or custom commerce solutions.
Pimcore connects seamlessly with ERP, CRM and store systems, making it a central building block of modern e-commerce platforms.

What does connecting melibo and Pimcore do for you?

The melibo x Pimcore integration combines Pimcore's data power with the smart automation of our AI agents.
melibo accesses the order data in your Pimcore system directly and can automatically provide the current order status – in chat or by email.

When customers ask:

"What's the status of my order?"
or
"When will my delivery arrive?"

the melibo AI agent recognizes the request automatically, retrieves the information from Pimcore and delivers the right answer instantly – without any manual intervention by your support team.

With melibo x Pimcore, your store experience becomes even smarter: customers get all relevant information instantly, while your company benefits from lean, automated support processes.

What do I need for an integration with Pimcore?

To connect melibo to Pimcore you need your domain, your endpoint and your API key. You can find all of these in the Pimcore Datahub.

Our AI experts are happy to support you with the integration – so that melibo and Pimcore work together perfectly in no time.