e-Commerce Day by Kaufland 2026
e-Commerce Day by Kaufland is one of the most important events for e-commerce, digital growth and retail innovation in Germany. You can meet us at our booth here again!
melibo at e-Commerce Day 2026 by Kaufland – AI agents for customer service that grows with you
On June 11, 2026, the e-commerce industry meets in Cologne for e-Commerce Day 2026 by Kaufland – and melibo is there as an exhibitor! On site, we show how our AI agents rethink customer service in online retail: faster, more scalable and still personal.
Why you should visit melibo at e-Commerce Day
E-commerce means high expectations, short response times and lots of recurring requests – exactly where our AI agents come in:
- Automation of repetitive service requests (e.g. shipping, returns, availability)
- Scalable relief for support and CX teams during peaks & seasonal spikes
- Real-time answers with contextual, personalized communication
- Better digital touchpoints along the customer journey – from first contact to after-sales
Perfect for stores, brands, platforms and agencies that want to measurably improve their customer experience.
What to expect from us
Personal exchange with melibo's experts
Hands-on insights: how AI agents are used in e-commerce
Ideas & best practices for integrating smart agents into existing processes
Plenty of industry input – e-Commerce Day brings together 100 exhibitors, 30 talks on 3 stages and around 2,000 attendees
Networking included
e-Commerce Day also offers real networking moments – including a beach BBQ the evening before and an after-show party. Book your meeting now: join us on June 11, 2026 at the RheinEnergieSTADION Cologne and discover with melibo how AI agents can improve your e-commerce customer experience for good.
Book your meeting now – we look forward to talking in Cologne!
Who you'll meet at the event:
Jakob Hubloher
Jakob combines market knowledge, customer feedback and strategic advice.
Advisor for successful AI automation in customer service
Jakob has had countless conversations with e-commerce companies and spots patterns faster than others. He knows exactly where service processes break – and how AI has to be used so it doesn't just relieve teams, but actually delivers results.
Link between partners, customers and technology
Through his role in partner management, Jakob understands both the technical possibilities and the business requirements. He turns them seamlessly into practical solutions that move support teams forward right away.
Gym junkie with an iron routine
When Jakob isn't in customer meetings, you'll most likely find him at the gym. Training is his balance, his focus – and often where the best ideas for new partnerships come up.
